Contact and Tips

Email: editor@nycmednews.com

We read everything. We try to answer within two business days.

Corrections

Tell us the page and what’s wrong. Specifics help: a phone number that’s changed, a plan a practice no longer accepts, an income threshold that moved. See our corrections policy.

Tips

If a clinic closed, a program changed, a bill arrived that didn’t make sense, or a hospital told you something that contradicts what we’ve published — tell us. Local coverage changes are hard to track from the outside, and readers usually know first.

Please don’t send us medical information. We don’t need it, we can’t act on it, and we’d rather not have it. Describe the situation without your diagnosis, test results, or record numbers.

For practices and clinics

If your details are wrong in one of our guides, write to us and we’ll fix them. If you’d rather not appear at all, say so and we’ll remove you.

What we can’t do: move a practice up a list, remove a competitor, add a practice on request, or accept payment for coverage. That’s set out in How We Report.

What we can’t help with

We are a publication, not a clinic, an insurer, or a navigator.

• Medical questions — call your clinician. In an emergency, 911.
• Enrollment help — NY State of Health has free certified navigators and a phone line.
• A specific billing dispute — we can point you to the rules and to legal services organizations, but we can’t intervene on your behalf.